Account
Delete your Geniegram account
In the app
- 01Open Geniegram on your phone and sign in.
- 02Tap the settings icon at the top right.
- 03Scroll to Account and tap Delete account.
- 04Type the word the app asks for (DELETE in English) and tap Delete permanently.
No access to the app? Email genigram@genigram.app from your account email and ask us to delete it. We confirm within 30 days.
What is deleted
- Your profile (email, name, photo) and every sign-in session
- The list of phones you used and the Telegram accounts you connected
- Your credit balance, credit history, purchases and referral records
- All transfer records and their batch history
Deletion is immediate and permanent. Unused credits are lost. Security logs keep a record that a deletion happened, without any link to you. Your Telegram account itself is not affected: messages you already forwarded stay in Telegram.
On Premium? Deleting your account does not cancel the subscription. Cancel it first in Google Play → Payments & subscriptions → Subscriptions.